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Jingdong book

告别刺猬：结交朋友、扩大交际圈、培养终生客户的26条法则

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Jingdong book

告别刺猬：结交朋友、扩大交际圈、培养终生客户的26条法则

Name: 告别刺猬：结交朋友、扩大交际圈、培养终生客户的26条法则
Brand: Jingdong book
SKU: 3112012041
Price: 27.08 USD
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连续60周位居《纽约时报》畅销书榜，入选《华尔街日报》《金融时报》年度好书。商业战略家、客户关系领域超级顾问分享跨国企业内部真实案例，写给想要体验人际关系惊奇和魔力的人们，教你拥有更深交情的技巧和策略。在工作、家庭以及其他人际圈中，人际交往以各种各样的方式影响着我们的生活，贯穿了我们的整个人生。与人接触很容易，但是想建立持久的人际关系却很难，本书会帮你快速实现与你想结识的人愉快沟通，并维持长久、稳固的朋友关系。这本书告诉了我们一个普遍真理：“朋友圈并非拿来即用的存钱罐，请在需要朋友前先建立好关系。”马克·吐温曾经说过：“具备常识本身就是一种与众不同的特质。”安德鲁和杰罗德在整本书里都在阐释这个理念，讲述的方法是让故事和道理围绕人与人的交往展开。就像所有伟大的教练一样，这两位经验丰富的作者为我们的人生之旅做好了准备，无论是即将进入大学的青少年还是已经身经百战奋斗过的勇士都能从中受益。

Content Description

做刺猬太久了，会让身边人都走远的。《告别刺猬》告诉了我们一个普遍真理：“朋友圈并非拿来即用的存钱罐，请在需要朋友前先建立好关系。”你要如何与他人结识？你与客户、同事、朋友的关系是越来越牢固，还是渐行渐远？你要怎样在你的朋友圈中变得举足轻重？你的人际关系网怎样才能逐步扩大？你是把客户当作值得信赖的伙伴，还是仅仅拿来利用的工具？你要怎样才能建立深刻的交情？你身边的人是否愿意在你的职业提升和日常生活中助你一臂之力？你要怎样才能在你的朋友圈中拥有持久的影响力？所有的这些问题，都隐藏在强大的人际关系法则之中。这些法则无处不在，且发挥着*其重要的作用。本书中，安德鲁·索贝尔和杰罗德·帕纳斯清晰地阐述了这貌似无形的26条人际关系法则，并且每一条都通过具体而生动的故事实例讲解，帮助读者在真实的职场以及日常生活交往中运用这些法则，*终实现更有效结交朋友、扩大交际圈、培养终生客户的目的。书中还包括16个人际交往过程中常见的棘手情况，作者通过26条法则的运用分别给出了各自的应对方法。本书*后附赠两位作者在其网站上分享的免费手册——26条人际交往法则个人实践指南，帮助你自测并练习自己的人际交往策略和技巧。

Catalogue

对本书的赞誉
第一章·见到500 强CEO，这样沟通最有效
第二章·机会是创造出来的：如何大胆跟大咖“搭讪”
第三章·不要低估身边的每一个人
第四章·找到你人生中的伯乐
第五章·坚持他人的要事第一
第六章·穷牧师是如何成为亿万富翁最信任的商业顾问的
第七章·当心本末倒置
第八章·企业用人的第一标准永远是“有德”
第九章·时刻为对方着想
第十章·工作出了错，怎么化解危机
第十一章·获得对方信任首先要信任对方
第十二章·与客户沟通屡次失败，试试改换环境
第十三章·时不我待
第十四章·帮助别人就是帮助自己
第十五章·即使失败了九十九次，也可以再试第一百次
第十六章·示弱是一种力量
第十七章·胡萝卜大棒法则——如何与严厉领导和温和领导相处
第十八章·五分钟说到对方心坎里
第十九章·把我染成粉色——学会认可和尊重身边的人
第二十章·不要处处表现得高人一等，用智慧帮助他人化解尴尬
第二十一章·学会感恩和回报是工作给你最好的礼物
第二十二章·双城记
第二十三章·打造自己的朋友圈，重塑你的弱关系
第二十四章·用热情感染身边的人
第二十五章·口渴之前先挖井
第二十六章·池塘里的一枚石子——慷慨的给予才是真正的富有
如何运用这些法则
附录·个人实践指南
人际关系评估
第一部分：联系
第二部分：相互关联
第三部分：产生共鸣
第四部分：产生影响

Book Abstract

《告别刺猬：结交朋友、扩大交际圈、培养终生客户的26条法则》：
第一章见到500强CEO，这样沟通最有效下面将会介绍26个黄金制胜法则，帮助你建立强大的人际关系。这些职业关系和个人关系中包含了信任、忠诚、尊重和慷慨，能够促进你的事业发展，并让你获得深深的个人成就感。这些法则的适用范围没有限制，而且都经过经验和常识的考验。
这些法则是基于丰富的研究得出的，我们与高级主管和人事部门进行了上万次的面谈，讨论了职业人际圈中的要素，我们还与在商业和非盈利领域取得巨大成就的人进行过无数次对话，书中提到的法则都是我们根据过去30年来所著的超过25《告别刺猬：结交朋友、扩大交际圈、培养终生客户的26条法则》中筛选出来的。
这些法则会引领你与他人用一种你从未想过的方式交往，拥有长久的友谊，在工作和职业中取得胜利，以从未有过的方式沟通。学习这些法则，并充分利用它们，遵照执行，成效显著。
下面是第一条黄金法则。先讲一个我们的朋友比尔·詹金斯的故事，某天早上他被一通电话叫醒，而命运也就此发生改变。
比尔是一个知名公司的合伙人，他阳光、随和，拥有顶尖学府的两个理工科学位。比尔告诉我们，过去他和顾客就只是点头之交，大多关系一般，但是事情发生了改变。
两年之内，比尔一跃成为公司里呼风唤雨的大人物。他之所以完成如此大的转变是因为他摒弃了以前和客户交往的老想法，开始遵循一系列新的“交际法则”。
“我有一位纽约的客户，”比尔向我们解释，“他曾是一家大型跨国企业的区域经理，我一年要见他三次。一天，我正要离开他的办公室，他的助手德博拉将我拉到一旁。我一手拿着公文包，另一只手里拿着一堆PPT讲义。
“'你知道，'德博拉说，'老板和你的交谈很愉快，你应该常来。'”'是吗，很高兴他喜欢和我见面。'我告诉德博拉，'我确实常来，而且我们确实为这些会面做了精心的准备。'我看着自己随身带着的厚重PPT文件夹，点点头。
“德博拉朝四周看看，以防周围有人偷听。'你的对手们来得更勤。'她现在刻意压低了嗓音说。
“'谢谢提醒，'我告诉她。'但是我真的觉得我们关系很好，我还给你的老板带来了许多精品分析。'我再一次摇摇PPT的讲义想吸引她的注意力。
“然后她靠向我，低声细语，好像在讲一个惊天秘密：'我必须告诉你，老板亲口跟我说，他把观看那些PPT看作是和你好好交谈要付出的代价！'”当时我简直目瞪口呆，我开始思考所有我带进客户办公室的PPT！“”然后呢？“我们问比尔。
“关于这次会面我认真反思了很久，然后开始改变和cEO以及经理们的相处方式。我开始增加拜访他的次数，会面有时更加随意和私人，午餐时间或者早上喝杯咖啡都可以。
“我开始更加关注他的日程表，包括他的个人计划和目标，因为我现在见他的机会更多了，这样我就参与了他的生活，而且也能让他每天面对的挑战更有价值。
“我依然为我们的会面做准备，但是我不会再准备那么多幻灯片了，我开始为他的整体职业挑战和发展机遇贡献更多的想法。
“了解了他的公司所面临的其他问题，我就能够把其他同事介绍给他同时扩大我的业务辐射面。CEO们逐渐看重我的坚定，以及为他们的公司发展战略带来的贡献，不再认为我只会做些运营分析。我和客户的讨论范围更广，而且都认为共处的时光也更加愉快。”
……

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