Due to the Japanese New Year holiday in 2024, the logistics is out of service and orders cannot be shipped during 12/30-1/4, and the order will be sent 3-5 days later. After the holidays, the orders will be sent together, please understand the slight delay.
If there are tariffs on packages in the United States, Canada and other places, the guests need to take care of them. According to the provisions of the Aviation Safety Law, our store chooses the best delivery and express delivery, mainly DHL, supplemented by EMS/Fedex, so that the items you purchase will be delivered to you in the fastest and best way. The delivery from Tokyo can be made within 48hours from receiving your order. If additional purchases, reservations are required, the goods are out of stock, etc., the delivery time will be subject to the seller's arrival time. In addition, if the limited goods are not adjusted in time and cannot be delivered, the customer service will contact you to cancel the order, please understanding. And the average time from DHL, etc. from Tokyo to the United States is 4-7 days, which can be tracked and inquired at any time according to the direct delivery number. During the pandemic, there may be a risk of prolonged delivery, we ask for your understanding. Also the package needs to be signed by the guest. If the package is not signed, the guest must bear the risk of loss of the package. Occasionally, it is detained by the U.S. Customs and the transit time is delayed or the customs duty needs to be paid by itself after random inspection. This risk must be borne by yourself. Our store delivers goods all year round except for special circumstances and individual legal holidays in Japan. We look forward to your order.
POLA operates under the premise of “Science, Art, and Love”.
The symbol of such activities is called the “POLA Dots”. We absolutely have to give our all, down to the last drop of our product, when it comes to something that will become a part of customers’ bodies. We want to deliver skin care to each individual. Our hopes and determination extend without limits.
To every woman, with our full strength.
Since its establishment in 1929, POLA has always held this to be its guiding principle and will continue to do so in the coming years. We are now an advanced material civilization, and cosmetics play an especially important role in allowing people to both emotionally and culturally live “beautiful and fulfilled” lives. By associating and connecting with POLA, we hope every single customer gains a special, personal experience of emotions that not only fulfills their desire for beauty but also satisfies their heart. We aspire to become a company that can share many of these emotions to help create an even more beautiful and affluent society. We are determined to continue working every day toward this goal.
POLA operates under the premise of “Science, Art, and Love”. The symbol of such activities is called the “POLA Dots”. We absolutely have to give our all, down to the last drop of our product, when it comes to something that will become a part of customers’ bodies. We want to deliver skin care to each individual. Our hopes and determination extend without limits. To every woman, with our full strength. Since its establishment in 1929, POLA ha
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POLA operates under the premise of “Science, Art, and Love”.
The symbol of such activities is called the “POLA Dots”. We absolutely have to give our all, down to the last drop of our product, when it comes to something that will become a part of customers’ bodies. We want to deliver skin care to each individual. Our hopes and determination extend without limits.
To every woman, with our full strength.
Since its establishment in 1929, POLA has always held this to be its guiding principle and will continue to do so in the coming years. We are now an advanced material civilization, and cosmetics play an especially important role in allowing people to both emotionally and culturally live “beautiful and fulfilled” lives. By associating and connecting with POLA, we hope every single customer gains a special, personal experience of emotions that not only fulfills their desire for beauty but also satisfies their heart. We aspire to become a company that can share many of these emotions to help create an even more beautiful and affluent society. We are determined to continue working every day toward this goal.